Heritage Knit Merino Sweater

Shipping Coverage:
We currently ship and deliver to all 50 states. 

Delivery Timelines:

• Cutoff Time: Orders placed by 5:00 PM CST ship faster. Orders after that are processed next business day.
• Processing Time: 1-3 business days
• Shipping Time: 7-10 business days for the United States
• Estimated Total Delivery Time: 8-13 business days

Processing Time: We aim to process all orders within 1-3 business days.

For more details, please visit our Shipping Policy page

We have a 30-day refund & return policy, which means you have 30 days after receiving your item to request a return and be eligible for a refund. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at sales@sorvane.com.

Sorvane
5215 W 5th Ave, Stillwater, OK, 74074

• Contact Page: Click here
• Email: sales@sorvane.com
• Phone: +1 (800) 562-9718

Our available hours: 

• Monday to Friday: 9:00 AM – 5:00 PM (CST)

We will do our best to reply to your e-mail within 1-2 business days.